Refund Policy

This declaration has been updated most recently on 09/17/2025.

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1. General

At Cosita Linda Coffee, we strive for 100% satisfaction with our products. However, due to the nature of our products (fresh coffee), our refund policy applies under specific conditions.

 

2. No refunds for standard orders

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Fresh coffee orders cannot be returned or refunded unless there is a problem with the product.

We do not accept cancellations of orders after they have been confirmed and processed.

 

3. When you are entitled to a refund

You are eligible for a refund in the following cases:

The received product was damaged during transport.

The wrong product was delivered.There is a quality problem that does not match the description on our website.

 

4. Reporting procedure

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Please contact us within 7 days of receiving your order via:
Email: info@cositalindacoffee.com
Phone: +32 478992641

Please include your order number and describe the problem. If possible, include photos of the product.

 

5. Processing of refunds

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We will review your request and contact you as soon as possible.

If your request is approved, you will receive a replacement product or a refund of the purchase price, depending on the situation.

Refunds will be issued via the original payment method and processed within 7 business days of approval.

 

6. Contact for questions

For questions about our refund policy, please contact us at:
Email: info@cositalindacoffee.com
Phone: +32 478992641